I then uninstalled all drivers and removed all creative folders and registry keys I could find. *Confused Save and exit after making the change to your bios and allow system to reboot. I only discovered this AFTER disabling onboard sound in my bios. In my case it would cause windows start up sounds to cut out or be choppy. Onboard audio can cause conflicts with sound cards. Find out how to do this by reading your Mother Board Manual or Google your boards name for videos or guides on how to do it.
Now go into your Bios and deactivate onboard sound so that the only option for you will be the sound card. now to the fix.įirst turn off windows fast boot which you can read how to do HERE. The problem reoccurred when I installed the Sound Blaster Z drivers again and all the above problems reoccurred. This was without any Sound blaster software installed. Now when 1709 completed I had sound for the first time AFTER a shutdown and cold boot. I would then reinstall drivers and would get the green bars in volume mixer but still no sound and very slow video streaming, again with no sound. So my problem consisted of Sound Blaster Z either producing no sound with no sound signal visible in volume mixer which was often accompanied by slow video streaming or none at all. This works everytime for me so it will work if you are still having problems with no sound after a cold boot/start. Both options work fine.īelow is a detail process for clearing your system of Creative files and starting fresh. Alternatively got to menu and select restart whilst holding down shift. Hit enter and select safe boot then restart PC. To enter safe mode go to RUN and type MSCONFIG. If using the method below do NOT use 2017 drivers. If you do use SAFE MODE successfully please reply to post stating so for the benefit of others. I am yet to try this but will have to in the future I am sure. This was advice from Creative and has worked for other. Please try to instal drivers for Soundblaster cards in SAFE MODE.
***UPDATE*** Issues seem to continue with 18** feature updates. I Deferred updates for 2 years but when 1709 was pushed it circumvented my deferment so I decided to give it a try before the customary Rollback of the OS to 16**. My Sound Blaster Z would produce no sound after Windows 10 creators and anniversary updates. This is the first post I have made and hope it helps because I have had this problems for over 2 years.
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